TV Restaurants

Is By the Red Phone Box Still Open? The Hotel Inspector Update

Open

As of October 2026, By the Red Phone Box is listed open on pitchup.com, reviewed by our team on October 19, 2026; not yet independently confirmed through direct contact.

Primary source
pitchup.com ·

Last verified

What the source shows: Pitchup.com's listing shows guest reviews dated through October 2026, a review summary updated 2026-10-13, and open dates for the 2026 and 2027 seasons.

  • Season / episode Season 20, Episode 4
  • Original air date
  • Address Brick House, Knighton on Teme WR15 8NA

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What happened after The Hotel Inspector?

Channel 5's The Hotel Inspector visited By the Red Phone Box, a camping and glamping site on a working farm at Knighton on Teme near Tenbury Wells, Worcestershire, in the episode first shown on 2025-08-07 (series 20, episode 4). According to TheTVDB, farmers Ian and Emma had put their savings into a back-to-nature glamping business on their 25-acre livestock holding. The entry lists unappealing accommodation, falling bookings and poor marketing as the problems Alex Polizzi had to tackle.

Modern Campground, in an article published on 2025-08-08 and last modified on 2025-08-15, described a small site with off-grid pitches, a shepherd's hut and a bell tent, run by third-generation farmer Ian and his wife Emma. It reported that occupancy had dropped to 34 percent after the post-pandemic holiday boom. The article said Polizzi set a £1,000 upgrade budget, including turning a lantern tent into a romantic retreat from reclaimed materials. It said she also suggested personal touches such as a local-produce hamper, urged a stronger online presence and held an open-house event for local residents. According to Modern Campground, the couple installed a stove in the lantern tent and redesigned their website after filming, and within three weeks reported a first booking in the new tent and a completed stay in the shepherd's hut.

Pitchup.com's listing for the site, with guest reviews from August to October 2026 and a review summary updated on 2026-10-13, gave a 2026 season running from 3 April to 1 November and a 2027 season opening on 30 April, with a 9.4 rating from 59 guests. The business's own website, titled "Camping and Glamping on the Worcestershire / Shropshire Border", was loading on 2026-10-19 with a midweek offers banner and a menu link to the television appearance, but no dated news item.

Featured on The Hotel Inspector

Season / episode
Season 20, Episode 4
Original air date
Episode title
By the Red Phone Box
What was featured
Farming couple's glamping site with dated accommodation, falling bookings and weak marketing
Role
Featured restaurant
Name on the broadcast
By the Red Phone Box

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Visit info

Address
Brick House, Knighton on Teme WR15 8NA
Venue type
other
Official website
bytheredphonebox.co.uk

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Record thi-122 · last verified .